Frequently Asked Questions

1. How can I contact support?

You can reach out to us via email at chramateboutaina2@gmailcom. We are available Monday - Friday, 9:00 AM - 5:00 PM (GMT).

2. What is the response time for support queries?

We aim to respond to all queries within 24-48 hours during business hours.

3. Can I track my order?

Yes, once your order is processed, you will receive an email with the tracking details.

4. What is your return policy?

We accept returns within 30 days of purchase. Please ensure the item is unused and in its original packaging.

5. Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping fees and delivery times vary by location.